The IT Senior Engineer is responsible for providing advanced engineering and operational support to maintain and enhance telephony, local and wide area networks and electronic security; at our manufacturing facility in Winterthur, our EMEA HQ in Zug and throughout EMEA.
Your main responsibilities:
- Support and maintenance of Telephony, Networks (WAN, LAN, WLAN), Firewalls, Proxys, IDS/IPS, VoIP, etc.
- Ensure network and electronic security availability
- Project management and leadership of approved IT related projects
- Maintain security and assure compliance with SOX and corporate internal controls
- Evaluation/recommendation and implementation/support of new technologies
- Work with the Global IT teams to maintain and ensure the integrity of the environment
- Management and performance analysis
- Back-up and disaster recovery
- Provide advice, technical direction and training to IT support staff
- Documentation to ensure change control: IT procedures, network diagrams, etc.
- Prioritize between project work and support tasks
- Build and maintain relationships with users and other experts
- Keep track using helpdesk tool of issues assigned
- Will share on-call responsibilities
Your Qualifications and Experience:
- Technical Bachelor degree in CS, EE, EET, etc.
- 5+ years experience in VOIP / network / security support
- 2+ years project management experience
- Technical experience in Cisco & Juniper Data and Voice and Electronic Security network management
- Knowledge and experience of Cisco VOIP Systems (Call Manager, CUBE, Expressway), also SIP trunking and experience of call center solutions such as Samwin
- Experienced in supporting a multi-site environment
- Demonstrate analytical skills in problem solving complex issues
- Ability to provide advice, technical direction and training to IT support staff
- Fluent in written and spoken English and German, any additional language is an advantage
Travel Requirements:
Up to 10-15%.
This is your opportunity to develop your international experience and be a part of a great and truly global team. Zimmer Biomet offers a wide range of challenging career advancement opportunities and a dynamic work environment. We look forward to receiving your complete application online.
Zimmer GmbH
Human Resources
Sulzerallee 8
8404 Winterthur