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Business Analyst Salesforce (f/m) at FinanceApp Switzerland AG (Zürich, Schweiz)

Assess business operations and processes to identify inefficiencies in procedures, information flows and handoffs, decisions, communications pathways and ways in which systems supporting these can be enhanced. Create, design, and format technical specifications including descriptive text, process flows, and other information needed to describe required system changes for development, QA, and other units; serve on project team accomplishing these functions. Provide support to applications in production by tracking production problems and troubleshooting them to sustain application in production.