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CRM Analyst M/F at FlixBus (München, Germany)

Your tasks - Paint the world green • You analyze and report customer behavior, changes and trends for onsite on all current and upcoming devices • You are our truffle hunter, who quickly finds smart and pragmatic ways through complex datasets and recognizes customer behavior patterns • You conduct cohort analysis and cohort A/B testing • You analyze retention rates and derive call to actions to optimize • You understand how attributes, personas and customer types influence communication and value proposition